Trailing Succulent Plant Burro’s Tail Donkey Tail Sedum Morganianum 4 Inch Rooted Live Plant for Hanging Planters

Receive one fully rooted 4-inch Burro’s Tail succulent, also known as Donkey Tail or Sedum morganianum. This live trailing plant develops cascading stems covered with plump leaves, making it an excellent choice for hanging planters, elevated plant stands, patios, succulent collections, and plant-lover gifts.

WHAT YOU WILL RECEIVE

• One live and fully rooted Burro’s Tail plant
• Growing in a 4-inch plastic nursery pot
• Botanical name: Sedum morganianum
• Carefully prepared and securely packaged for shipping

A decorative pot or hanging planter is not included.

PLANT APPEARANCE

Each plant is naturally grown and unique. The plant you receive may vary slightly from the listing photos in color, fullness, shape, stem length, and growth pattern.

Season, temperature, light exposure, and growing conditions may naturally affect the plant’s appearance.

Burro’s Tail leaves are delicate and may detach when touched, moved, packed, or transported. A small amount of leaf loss during shipping is normal for this variety and does not mean the plant is unhealthy. Healthy fallen leaves may be placed on dry, well-draining soil for propagation.

CARE INSTRUCTIONS

LIGHT

Provide bright light. The plant may be grown indoors or outdoors depending on your climate. Gradually acclimate it before placing it in strong direct sunlight.

WATER

Allow the soil to dry completely between waterings. Water thoroughly, then allow all excess water to drain. Do not leave the nursery pot sitting in water.

SOIL

Use a fast-draining cactus or succulent soil mix.

TEMPERATURE

Protect the plant from frost, freezing temperatures, and prolonged extreme heat.

PROCESSING AND SHIPPING

Processing time is 3–5 business days. Weekends and federal holidays are not included in the processing period.

Once we receive your order, we create the USPS shipping label and begin preparing your plant. During this time, tracking may display “Pre-Transit,” “Shipping Label Created,” or “USPS Awaiting Item.”

This means your plant is actively being processed and has not yet been picked up or scanned by USPS.

Live succulents require careful preparation before they can be safely packed. We inspect the plant and allow the soil to become dry and free of excess moisture. Shipping a recently watered plant can trap moisture inside the package and increase the risk of root rot, leaf damage, or deterioration during transit.

Once the plant is properly prepared, inspected, and securely packed, the package is scheduled for USPS pickup.

The 3–5 business-day processing period is separate from USPS delivery time. Delivery begins after USPS accepts and scans the package. Transit time is based on the USPS shipping service selected at checkout.

USPS delivery dates are estimates and cannot be guaranteed. Weather, holidays, regional disruptions, and carrier delays may affect transit.

Please monitor your tracking information and bring the package indoors promptly after delivery. Live plants should not remain for extended periods in a hot mailbox, delivery vehicle, freezing temperatures, or direct sunlight.

ORDER AND SHIPPING FAQ

WHY DOES MY TRACKING STILL SHOW PRE-TRANSIT?

The shipping label is created when we receive your order and begin processing the plant.

Pre-Transit does not mean the package is lost or that USPS already has it. It means the plant is still being prepared within our stated processing period. Tracking will normally update after USPS picks up and scans the package.

CAN YOU GUARANTEE A DELIVERY DATE?

No. We control the plant preparation and shipping schedule, but final delivery is handled by USPS.

We may schedule shipment around a requested date when possible, but exact arrival dates cannot be guaranteed.

CAN I CHANGE THE SHIPPING ADDRESS?

Please verify your shipping address carefully before submitting the order.

Because the shipping label is created when processing begins, address changes may not be possible after the order is placed. We are not responsible for packages delivered to an incorrect or incomplete address supplied by the buyer.

WHAT SHOULD I DO WHEN THE PLANT ARRIVES?

Bring the package indoors promptly and carefully remove the plant from the packaging.

Do not automatically water the plant upon arrival. Check the soil first and water only when it is completely dry. Allow the plant to adjust gradually to its new environment and light conditions.

WHAT IF THE PACKAGE IS DELAYED?

USPS delays are outside our control. A delayed tracking scan or changing estimated delivery date does not automatically mean the package is lost.

Please contact us if tracking stops updating for an extended period, and we will help review the shipment information.

CANCELLATIONS, RETURNS, AND REFUNDS

CANCELLATIONS

We begin processing the live plant and creating the shipping label immediately after receiving the order. For this reason, cancellations are not accepted once an order has been placed.

RETURNS AND EXCHANGES

Because live plants are delicate and perishable, we do not accept returns or exchanges.

Once a plant has been shipped, we cannot verify the temperatures, watering, light exposure, handling, or growing conditions it experienced after delivery. Returned plants also cannot be safely resold.

REFUNDS

Refunds are not issued for:

• Change of mind
• Ordering the wrong size or item
• Failure to read the description or processing time
• Natural differences in plant color, shape, fullness, or growth
• Minor leaf loss that is normal for Burro’s Tail
• Temporary dehydration caused by shipping
• USPS delays or changes to an estimated delivery date
• Incorrect or incomplete addresses provided by the buyer
• Packages that are refused, unclaimed, or returned because of an address issue
• Packages left outdoors after delivery
• Damage caused by extreme temperatures after delivery
• Improper watering, repotting, lighting, handling, or care after delivery

WHAT IF MY PLANT ARRIVES WITH SIGNIFICANT SHIPPING DAMAGE?

Please contact us within 48 hours of the USPS delivery scan.

Provide clear photos showing:

• The entire plant
• The damaged area
• The nursery pot and soil
• The inside of the shipping box
• The outside of the shipping box
• The shipping label

Please keep the plant and all packaging until the concern has been reviewed.

Minor leaf loss, loose soil, temporary dehydration, and natural plant variation are not considered significant shipping damage.

Reports received more than 48 hours after delivery may not qualify for assistance because we cannot verify how the plant was handled, watered, stored, or exposed after arrival.

Any eligible resolution will be determined after reviewing the photos and order details and will remain subject to Etsy policies and applicable law.

WEATHER NOTICE

Buyers are responsible for reviewing the weather conditions in their area before ordering a live plant.

During freezing weather, we strongly recommend purchasing the available winter packaging or heat-pack add-on and selecting the fastest practical shipping option.

During extreme heat, monitor tracking closely and bring the package indoors immediately after delivery.

Thank you for supporting our small family-run succulent nursery.